OK, so production is up and better than ever. Your dental schedule is predictable, with patients who want to be in your office and in your dental chair. Collections are a breeze, and your financial coordinator has begun to “receive” rather than “take” money from your patients. Now what? Of course you want to go [...]
I lead the Total Team Training seminars for the Dr. Dick Barnes Group, and I consider it a privilege. Not only do I get to practice and teach active listening skills, my heart is touched often by attendees’ responses.
What is the first step for the dentist? Is it dental school? Of course you have worked so hard and prepared well. Is it the latest and greatest dental technology? Is it hiring a consultant? Is it getting the most up-to-date office design?
These past few months have been stressful for many of you. My heart has felt deeply for you all as I’ve heard about the job losses, the economy, the layoffs, the cutbacks, and every fear imaginable. These situations are all too real. But as viable as these issues are, I also realize that they have [...]